We want you to be satisfied with the products that you purchase. This is why we ask that you check the quantity and quality of your purchased products upon delivery and if any products are faulty or incorrectly supplied that you notify us at Kerestes Soaps within 7 days of receipt. Failing to do so within 7 days may result in a rejection of your claim.
Please note that because our products are 100% natural, individual batches may vary slightly in texture or smell. This in no way affects their quality and cannot be the reason alone for a request for returns.
To claim a refund or exchange, please fill in the Contact Us form.
After returns are received in full, Kerestes Soaps will reimburse the value of the returned products within 30 days through store credit. Customers will be responsible for delivery charges if they have not taken out Returns & Package protection unless the products are deemed faulty.
Please contact Kerestes Soaps if you have any questions regarding our shipping or refunds policy:
Address—
Kerestes Soaps
703, 404 Burwood Highway
Wantirna South, VIC 3152
Contact—
P: 0400370619
E: support@kerestessoaps.com
